AI chatbot use cases by industry

What visitors ask in your industry, what the bot should answer, and when it should hand off to a person.

• Education

  An AI chatbot for schools, colleges and online course creators

  A chatbot for education that answers admissions, tuition and course questions for schools, colleges and course creators, and keeps student records out.

• Healthcare

  An AI chatbot for clinics and medical practices

  A chatbot for healthcare clinics that answers hours, insurance, booking and directions questions. Not HIPAA compliant: what it can and can't safely handle.

• Hotels

  An AI chatbot for hotels, inns and B&Bs

  A chatbot for hotels that answers pre-booking questions in the guest's language, sends them to your booking engine and hands off to the front desk.

• HR

  An AI chatbot for HR teams and employee questions

  An HR chatbot that answers employee questions about PTO, benefits and policies from your handbook, and sends sensitive matters straight to a person.

• Insurance

  An AI chatbot for insurance agencies and brokers

  A chatbot for insurance agencies that explains coverage basics, captures quote requests and routes claims to your team, without giving licensed advice.

• Real estate

  An AI chatbot for real estate agents and agencies

  Set up a chatbot for real estate that answers listing questions, books showings and qualifies buyers and sellers, with fair housing guardrails. Free plan.

• Recruiting

  An AI chatbot for careers pages and staffing agencies

  A chatbot for recruiting that answers candidate questions on your careers page, collects job-related details and routes status questions to recruiters.

• Restaurants

  An AI chatbot for restaurants, cafes and caterers

  A chatbot for restaurants that answers hours, menu and parking questions, links to your reservation page and captures catering and large-party leads.

• Retail

  An AI chatbot for retail stores with a physical location

  A chatbot for retail stores that answers hours, stock, returns, gift card and pickup questions, and alerts store staff when a shopper needs a person.

• SaaS

  An AI chatbot for SaaS products

  A chatbot for SaaS that answers from your docs, knows the signed-in user, converts trials and turns bug reports into issues your coding agent can fix.