Feedbot answers users from your docs, turns visitors into customers, and turns complaints and ideas into reports your coding agent can fix. One script tag. Free to start.
Free plan, no credit card. Plans from $5/month.
Answering the same questions, chasing leads and sorting feedback eats the hours you need to build. Feedbot is an AI agent on your side: it takes the routine around the clock and calls you in only when it matters.
Answer users while you build. Bugs go straight to your coding agent.
Qualify trial users and get a weekly list of what to fix.
Use the chat link in a web view for in-app support.
Give every client site its own bot from one account.
Answers questions 24/7
It learns from your website, docs and FAQ and replies in the visitor's language. When it can't help, it calls you in.
Helps people buy
When someone asks about prices, it recommends the right plan, answers doubts and shows a button to buy, start a trial or book a call.
Turns complaints into fixes
Bugs and ideas from chats are grouped into issues with quotes and how often they come up. Your coding agent picks them up, and users hear when it's fixed.
Feedbot turns what users say into work: bugs go to your coding agent, requests go to your team, and the user hears back when it's done.
Bugs → your coding agent
Right in the chat, in their own words.
Grouped with similar reports, with quotes and priority.
And everyone who reported it hears it's fixed.
Requests → your team
A refund, a cancellation, a billing or account change.
With the type, the details and a link to the chat.
And replies in the chat or by email in one click.
Human handoffReply from Telegram or the dashboard; the visitor sees your answer live in the chat.
Email follow-upIf the visitor has left, your reply goes by email, and their answer lands back in the same chat.
TicketsRefunds, cancellations and billing requests become tickets for the team. Resolve and reply in one click.
LeadsPeople who want to buy and left a contact. Download a CSV or send them to your CRM by webhook.
Reply templatesSaved answers and AI-drafted replies, so your team answers faster and the same way.
ActionsCall your API or in-page functions, so the bot can check an order or a plan.
InsightsGroup what users ask and complain about, week by week.
Verified usersGet personal answers. Pass the user id with an HMAC hash.
Any languageThe bot replies in the visitor's language, even if your docs are in English.
Webhooks and some channels depend on your plan. See pricing for details.
User identity is checked with an HMAC hash. Unverified data is marked and never passed to Actions.
The widget only runs on the domains you list, so nobody can use your bot and quota elsewhere.
Actions that change data run only after the user taps Confirm in the chat.
API keys for your Actions are stored encrypted. Calls to private networks are blocked.
Rate limits and spam filtering protect your quota. Empty chats don't count.
Every webhook carries an HMAC signature you can verify.
Try it on a side project.
$0forever
For a live product with first users.
$5/mo
$50/yr
≈ $4.17/mo, billed yearly
For SaaS teams that ship fixes with coding agents.
$19/mo
$190/yr
≈ $15.83/mo, billed yearly
For growing products and small teams.
$49/mo
$490/yr
≈ $40.83/mo, billed yearly
Need more? Add 500 extra conversations for $10 on any paid plan, or upgrade anytime. A conversation counts only when a visitor sends at least one message.
Compared: Chatbase alternative: Feedbot vs Chatbase, Intercom Fin alternative: Feedbot vs Intercom Fin, Tidio alternative: Feedbot vs Tidio (Lyro)
Can't find an answer? Ask the bot in the corner, or write to us.
Three things. One bot handles support, sales and feedback in the same conversation. Feedback becomes issues your coding agent can pull through MCP or a CLI. And pricing is flat: no per-resolution fees and no seats, starting at $0.
A conversation counts when a visitor sends at least one message. Opening the widget without writing anything doesn't count.
On paid plans you can buy extra conversations: +500 for $10, added to the current month. Without a pack (and on Free), new conversations aren't answered by the AI and aren't analysed until the month resets or you upgrade. If Telegram is connected, they're handed to your team automatically so no visitor is left without an answer; otherwise visitors are asked to leave a contact.
Any coding agent that supports MCP. Agents without MCP can use npx feedbot pull, which writes open issues to your repo as Markdown files, or the agent-ready report you copy from the dashboard.
No. Every bot has a hosted chat link you can use in a mobile app, an email, a QR code or a Telegram channel.
It answers from your knowledge base and says so when it doesn't know. You can read every conversation, and questions it couldn't answer show up as gaps to fill.
Yes. When a visitor asks for a person or the bot can't help, it flags the conversation and notifies you in Telegram or your other channels.
Yes. Pass the user's id, email and an HMAC hash from your server. The bot then treats the identity as verified and can pass it to your Actions, for example to look up an order.
It replies in the visitor's language, even if your knowledge base is in another one.
Yes, from your account settings. Paid plans also have a 7-day money-back guarantee.
Start on the free plan. Upgrade when conversations grow.