An AI customer service agent for small teams
Feedbot answers customers from your knowledge base, checks orders and accounts through your API, and hands tricky conversations to you. No per-resolution fees.
More than a FAQ bot. An AI agent that can act, not just answer.
Answers from your knowledge base
Trained on your website, docs and FAQ. It replies in the customer's language, day and night.
Takes actions through your API
Check an order, a subscription or a plan with HTTP or in-page actions. Changes run only after the customer confirms.
Hands off to a human
When a person is needed, the agent flags the conversation and pings you in Telegram, Slack or email with a summary.
Priced for small teams
Flat monthly plans from $0, with no per-resolution fees and no per-seat pricing, unlike enterprise AI agents.
How it works
Launch an AI customer service agent in three steps
- 01
Add your knowledge
Import your website and docs, or paste your FAQ.
- 02
Connect actions (optional)
Describe an API endpoint or register a function on your page.
- 03
Go live
Paste one script tag and follow conversations in the dashboard.
Questions
Can't find an answer? Ask the bot in the corner, or write to us.
What is an AI customer service agent?
Software that answers customer questions and takes simple actions on its own, such as checking an order, using your knowledge base and your systems. It hands off to a person when needed.
Will an AI agent replace my support team?
No. It handles routine questions and actions so you can focus on complex cases. Every conversation is visible in the dashboard, and handing off to a person takes one click.
How much does an AI customer service agent cost?
Feedbot has a free plan with 50 conversations a month. Paid plans cost $5, $15 or $39 a month, and actions are included in Pro and Business. There are no per-resolution fees.
Can the agent know which customer it's talking to?
Yes. Pass the signed-in user's ID with an HMAC hash, and the agent can use the verified identity in its actions, for example to look up that customer's orders.
Keep exploring
Put one agent on your site today
Start on the free plan. Upgrade when conversations grow.