A knowledge base chatbot that answers from your docs
Feedbot reads your website, docs and FAQ and answers visitors in their language. When it doesn't know, it says so and pings you.
An AI chatbot trained on your content. Not on guesses.
Trained on your own content
Import your website and documents, or paste text and FAQ. The bot answers from what you give it and shows the page it used.
Answers in any language, day and night
Visitors ask in their language and get an answer in seconds, even if your docs are only in English.
Hands off to a human when needed
If the bot can't help or the visitor asks for a person, it flags the chat and notifies you in Telegram, Slack or email.
Shows gaps in your knowledge base
Questions it couldn't answer appear in the dashboard, so you know which article to write next.
How it works
Set up a knowledge base chatbot in three steps
- 01
Add your knowledge
Paste your own text and FAQ on the free plan, or import your website and documents on paid plans.
- 02
Paste one script tag
Works on any site, including Next.js, WordPress and Webflow.
- 03
Review and improve
Read conversations, fill the gaps and watch the answers get better.
Questions
Can't find an answer? Ask the bot in the corner, or write to us.
What is a knowledge base chatbot?
An AI chatbot that answers questions using your own content, such as help articles, docs, FAQ and website pages, instead of general knowledge.
Can I use it for free?
Yes. The free plan includes 50 conversations a month and a knowledge base from your own text and FAQ. Website import and document upload start on Starter at $5/month.
What if the answer isn't in my knowledge base?
The bot says it doesn't know, offers to hand the conversation to a person and logs the question as a gap for you to fill.
How is it different from a regular FAQ chatbot?
It understands questions phrased in any way, answers in the visitor's language, and can also qualify leads and collect feedback in the same conversation.
Keep exploring
Put one agent on your site today
Start on the free plan. Upgrade when conversations grow.