Tidio alternative: Feedbot vs Tidio (Lyro)
Tidio combines live chat with the Lyro AI agent and is popular with online stores. Feedbot is aimed at SaaS products and developers: one AI agent for support, sales and feedback, with an API, MCP and CLI for coding agents.
At a glance
| At a glance | Feedbot | Tidio |
|---|---|---|
| Starting price | $0; paid from $5/mo | ~$68–150/mo with Lyro |
| Pricing model | Flat, by conversations. No per-resolution fees. | Plan plus Lyro AI conversations |
| Support, sales and feedback in one bot | Yes, routed by intent | Live chat and AI support; sales flows for stores |
| Feedback → coding agent (MCP, CLI) | Built in | Not a focus |
| Hosted chat link | Yes, on every plan | Check their docs |
| Best for | Indie hackers and small SaaS teams | Online stores that want live chat plus AI |
Information about Tidio is based on their public website as of 2026 and may have changed. Starting prices only; check their site for current plans and features.
Choose Feedbot if
- You run a SaaS or an app rather than an online store.
- You want an API, MCP and a CLI so your coding agent can act on feedback.
- You want to start free and pay $5–39/month as you grow.
Choose Tidio if
- You run an e-commerce store and rely on their store integrations.
- Your team answers most chats live and needs a full live chat inbox.
Switching takes a few minutes
- 1
Create a bot and import your site or docs.
- 2
Replace their snippet with the Feedbot script tag.
- 3
Connect Telegram, and your coding agent via MCP on Pro.
Other comparisons
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