# Feedbot > One AI chatbot for support, sales and feedback: it answers from your docs, qualifies leads, hands off to a human and turns user feedback into issues your coding agent can fix. Feedbot is an AI chatbot you add to a website or app with one script tag, or share as a hosted chat link (works without a website: mobile apps, emails, QR codes, Telegram). It is built for indie hackers, small SaaS teams and small businesses. - **Roles in one bot:** support (answers from your knowledge base, calls your API through Actions), sales (qualifies visitors, CTA buttons, lead capture) and feedback (groups bugs and ideas into issues). - **Human handoff:** flags conversations that need a person and notifies you in Telegram, Slack, Discord or email. - **Email follow-ups** to visitors who left their email, for example "we fixed the issue you reported". - **Feedback → coding agent:** issues can be pulled via MCP, the CLI (`npx feedbot pull`) or an agent-ready Markdown report. - **Pricing:** flat plans by conversations, no per-resolution fees or seats: Free $0/mo, Starter $5/mo, Pro $15/mo, Business $39/mo. Yearly billing gives 2 months free. The site is available in English (canonical, `/en/`) and in Russian, German, French, Spanish and Portuguese (`/ru/`, `/de/`, `/fr/`, `/es/`, `/pt/`). Docs are English-only. ## Product - [Feedbot home](https://feedbotai.com/en/): AI chatbot for your website that answers from your docs, qualifies leads and turns feedback into fixes for your coding agent. Free plan available. - [Knowledge base chatbot](https://feedbotai.com/en/knowledge-base-chatbot/): Turn your docs, FAQ and website into an AI chatbot that answers customers 24/7 and hands off to you when needed. Free plan available. - [Website feedback widget](https://feedbotai.com/en/feedback-widget/): A conversational feedback widget for your website. Users report bugs and ideas in chat, and Feedbot turns them into issues your coding agent can fix. - [AI customer service agent](https://feedbotai.com/en/ai-customer-service-agent/): An AI customer service agent that answers from your docs, acts via your API and hands off to a human. Flat pricing from $0, no per-resolution fees. - [Customer service automation](https://feedbotai.com/en/customer-service-automation/): Automate customer service without losing the human touch: an AI chatbot answers routine questions, routes the rest to you and spots recurring issues. - [Ecommerce chatbot](https://feedbotai.com/en/ecommerce-chatbot/): An AI ecommerce chatbot that answers product and shipping questions, checks order status via your API and captures leads. Works on any store. Free plan. - [Chatbot for small business](https://feedbotai.com/en/chatbot-for-small-business/): An affordable AI chatbot for small businesses: it answers from your website, captures leads and pings you in Telegram. Free plan, then from $5/mo. ## Pricing - [Pricing](https://feedbotai.com/en/pricing/): Simple AI chatbot pricing: a free plan, then $5, $15 or $39 a month. Flat by conversations, with no per-resolution fees or seats. Start free. ## Docs - [Add an AI chatbot to your website](https://feedbotai.com/docs/): Feedbot docs. Add the AI chatbot widget to any website or Next.js app, identify users, and connect your coding agent to user feedback. - [Install the AI chat widget](https://feedbotai.com/docs/install/): Add the Feedbot AI chatbot to any website with one script tag, or to a Next.js app with next/script. - [Identify users](https://feedbotai.com/docs/identify-users/): Tell the bot who the signed-in user is, verified with an HMAC-SHA256 hash. - [JavaScript API](https://feedbotai.com/docs/js-api/): Control the widget from your page and register client-side actions. - [Chat link](https://feedbotai.com/docs/chat-link/): Use a hosted chat page when you can't add a script tag. - [Notifications](https://feedbotai.com/docs/notifications/): Get leads, urgent issues and summaries in Telegram, Slack, Discord, email or any webhook. - [API & MCP](https://feedbotai.com/docs/api-mcp/): Read conversations, insights and product issues from code or from your coding agent. - [Agent reports & CLI](https://feedbotai.com/docs/agent-reports-cli/): Get user issues into your repo as Markdown files that any coding agent can read. ## Comparisons - [Chatbase alternative: Feedbot vs Chatbase](https://feedbotai.com/en/compare/chatbase/): Looking for a Chatbase alternative? Feedbot is an AI chatbot for support, sales and feedback with flat pricing from $0 and a coding-agent loop. - [Intercom Fin alternative: Feedbot vs Intercom Fin](https://feedbotai.com/en/compare/intercom-fin/): An Intercom Fin alternative for small teams: an AI chatbot for support, sales and feedback with flat pricing, no seats and no per-resolution fees. - [Tidio alternative: Feedbot vs Tidio (Lyro)](https://feedbotai.com/en/compare/tidio/): A Tidio and Lyro alternative built for SaaS: one AI chatbot for support, sales and feedback, flat pricing from $0, and MCP for your coding agent. - [JivoChat alternative: Feedbot vs Jivo](https://feedbotai.com/en/compare/jivo/): Looking for a JivoChat alternative? Feedbot is an AI chatbot that answers customers on its own, captures leads and hands off to you. Flat pricing from $0. ## Optional - [Feedbot v2: One AI Chatbot for Support, Sales and Feedback](https://feedbotai.com/en/blog/introducing-feedbot-v2/): Why we rebuilt Feedbot around three roles in one bot, flat pricing, and a feedback loop into your coding agent. - [Send User Feedback to Your Coding Agent via MCP](https://feedbotai.com/en/blog/user-feedback-to-claude-code/): A step-by-step guide to letting your coding agent pull real user issues from Feedbot via MCP or the CLI. - [Terms of Service](https://feedbotai.com/en/legal/terms/): Terms of Service, acceptable use and subscriptions. - [Privacy Policy](https://feedbotai.com/en/legal/privacy-policy/): What data we process, sub-processors and retention. - [Refund Policy](https://feedbotai.com/en/legal/refund-policy/): 7-day money-back guarantee and how to request a refund. - [Full content for LLMs](https://feedbotai.com/llms-full.txt): docs, pricing and FAQ in one Markdown file.